Pick&ReturnService

Optimise your returns management with this convenient returns solution. Parcels will be collected from any address (including private customers) at a time specified by you, and then returned directly to you.

The consignee ensures the parcel is ready to send at the specified time; the parcel label will be provided by the delivery driver.

With the GLS returns management service, the collection address does not have to be in Germany. Any address in the GLS network can be selected, whether it is in Germany or elsewhere in Europe.

Your benefits:

• You have full control of the costs
• You determine the collection time yourself – for orders issued by 4 pm, we will collect your items on the next working day.
• Returns from all over Germany are generally delivered back to you within 24 hours
• Less work for your consignee