With contactless delivery, the deliverer rings your doorbell as usual and waits until you are ready to receive the parcel. With contactless delivery, the carrier types the name of the recipient into the hand-held scanner and signs his or her name when handing over the parcel. This way, you have no contact with the hand scanner and still receive your parcel safely and contactlessly.
You can authorise another person in writing to collect your consignment. You can use the form on the notification card to issue authorisation. The authorised individual must bring this authorisation and official photographic identification with them.
GLS is always there to help: the GLS app offers consignees all sorts of functionality. A particularly practical feature is that individual data, such as parcel labels and addresses, are available both via the app and at the online GLS-ONE portal.
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