GLS Customer Portal: Always keep track of what matters
With our free customer portal, you can view your parcels, statistics and collections. Manage your shipments all in one place.
Sign up now and start using the portal!Your parcel business at a glance
View parcel statistics, keep track of your collections, manage invoices or order shipping materials - in our customer portal, you can use numerous self-services to handle everything to do with parcel shipping with GLS. Centralized and uncomplicated.
Simple, fast and always available - so you have more time for your core business
With our customer portal, you always have all the information you need centrally at your fingertips. Would you like to see how long your parcels have been in circulation, when the next collection is scheduled or the status of a consignment? It's all just a few clicks away.
And the best thing? We are constantly evolving. Together with our customers.
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Can’t keep track of your shipments? The dashboard in the GLS Customer Portal shows business customers current shipments, statistics and services all on one page – and can be customised to suit your needs.
Make better decisions with the GLS Customer Portal.
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Are you losing track of your shipments? In the GLS Customer Portal, you can find any parcel instantly using the search and filter functions, including a detailed view and status.
This allows you to stay in control and respond more quickly to any enquiries from your recipients.
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Are you lacking transparency regarding your shipping performance? As a business customer, the GLS Customer Portal allows you to analyse delivery times and volumes instantly using clear graphs and tables.
Gain full insight and optimise your shipping based on data.
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Are you losing track of your collections? As a business customer, you can plan and track upcoming and past collections at a glance, and help protect the environment by avoiding empty runs.
Manage your collections more efficiently with the GLS Customer Portal.
Are you holding up cases that need clarification? In the action list on the GLS Customer Portal, you can view and process all cases, with options to filter and sort them.
Respond more quickly with the GLS Customer Portal.
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Do you spend too much time searching for invoices and receipts? The GLS Customer Portal allows you to manage all your documents in one place, including features such as downloading and forwarding.
As a GLS business customer, you’ll have more time to focus on your core business processes.
„The new customer portal is an absolute game changer for us. All information is centralised, easy to get an overview of and has an appealing and contemporary design. Whether it's shipment tracking, shipment troubleshooting or similar - it's an indispensable tool for us as a shipper, and you won't find anything like it on a competitor level.“
Björn Bluschke, Fliesen Alfers GmbH
GLS compensates the greenhouse gas emissions caused by parcel shipping by investing in climate protection projects. Find out more about our sustainable parcel shipping here.
Take your chance and benefit from many advantages and become GLS business customer
Regardless of whether you are a large shipper with several thousand parcels per year or a frequent shipper with 250 annual parcels or more - GLS has the right solution for every business customer! If your shipping volume is less than 250 parcels per year, you can use our private shipping solutions and frank your parcels directly online.
In order to prepare an offer tailored to your needs, we need some information from you. Therefore, please fill out the following form. We will then contact you as soon as possible.
We look forward to welcoming you as a GLS business customer soon!
Find the right solution for your business with GLS
The customer portal is aimed at our business customers. Here we offer you numerous functionalities relating to the parcel business with GLS, as well as many self-services to make processing as easy as possible for you. We are constantly developing the portal and welcome feedback and suggestions for improvement so that we can continue to provide you with features that make your day-to-day work easier.
View parcel statistics, keep track of parcels, report damage or manage collections - the new customer portal offers numerous self-services to make your day-to-day work with GLS easier. Simple, fast and in just a few steps.
Yes, the customer portal is available to all our business customers free of charge.
You will receive the web portal access data after signing the contract. These will enable you to access the new portal.
You will receive the initial access data by e-mail after concluding the contract with GLS.
Don't worry! You can easily have a new password sent to you. Just get in touch with your GLS contact person, who will be happy to help you in an uncomplicated manner.
Yes, in the customer portal you can view pending and past collections, plan new ones and cancel collections that you do not need. You can also register special quantities to ensure that all parcels can be collected even when parcel volumes are higher than usual.
YourGLS is our shipper portal for smaller shippers. Operational topics such as label creation, address management and daily closing can be processed here, while the customer portal covers topics such as claims processing, collection management and parcel monitoring. Both portals are gradually being interlinked to make it easier for you to navigate.
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