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  • FAQ/Support

  • Goods that need to be sorted manually1 are declared as non-conveyable, such as:

    NB-Gut Reifen
    NB-Gut Rollen
    Rolls / Tubes
    NB-Gut Säcke.jpeg
    nb-gut kisten
    Wooden boxes /metal boxes
    NB-Gut Eimer Kanister.jpg
    Plastic buckets and canisters

    Checked/certified for parcel dispatch

    nb-gut gebuendelte pakete
    Bundled parcels2
    nb-gut gebuendelte stoffballen
    Fabric rolls
    No read pakete

    Label not/not automatically scannable

    Nicht quaderförmige Pakete
    Parcels that are not box-shaped and parcels with protruding parts

    Generally valid package dimensions for NC goods shipment

     Length:      ↔    > 1,20 m         Parcels with a length over 1.20 meters
     Height:     ↕     < 3 cm     Parcels with a height less than 3cm (does not apply to and )  

     GLS reserves the right to declare packages as non-conveyable at its sole discretion and to charge an additional fee. All pictures are examples. For parcels that are recorded as overlength (>threshold value; measurement via calibrated measuring equipment) and for which an overlength surcharge is charged, a surcharge for non-conveyable goods does not apply. Further shipping information can be found at gls-pakete.de/en/glossary. In addition, the latest Terms and Conditions of GLS Germany apply.

    2 Bundled parcels are non-conveyable, when the bundle is not form-fit (Fig. left) or form-fit and loose (Fig. right).


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