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  • FAQ
GLS Paketdienst eDeclarationService

We take responsibility for customs clearance: the centralised GLS customs clearance department creates your electronic export declaration for you.

Before shipping the parcel, our central customs clearance department will create the electronic export declaration for you. You simply need to send us the customs invoice.

We will support you in this process:

  • You will receive a checklist, which is a detailed summary of all the information required
  • Customs-compliant creation of the export declaration based on the details in the invoice and the checklist
  • Application of a two-stage process. Exception: flight relations – here a single stage process is applied.

Your benefits:

  • No separate software required, therefore no additional costs for you as the customer
  • Simple processing via email: send a checklist and copy of the invoice to the depot, receive the export declaration following customs clearance
  • Electronic processing for the customs authorities via ATLAS (Germany's automated tariff and local customs handling system)
  • Quick, efficient processing thanks to automatic input of your data via interfaces directly into the customs system
  • If you have the authorisation number, you will be issued with your export declaration immediately (no need for the 24-hour waiting period)
  • Export certificate for VAT reimbursement will be provided to you with the bill
  • Prompt, comprehensive documentation


Since July 2009, the customs authorities have required export declarations to be submitted electronically. This applies to the shipping of goods to non-EU countries and to countries that belong to EFTA (European Free Trade Association). The export declaration is made via ATLAS (Germany's automated tariff and local customs handling system).