Drop-off location
Drop-off location and drop-off permission simply explained: The drop-off location refers to the specific location for the parcel, for example a garage. Drop-off permission is the recipient's consent for the parcel to be left there. The terms drop-off authorisation or authority to leave are also used for this. A drop-off permission describes the corresponding arrangement for leaving the parcel at the specified location.

Receive parcels without personal handover
The recipient determines drop-off permission and grants permission to leave the parcel there. Authority to leave can be granted for a single parcel or on a permanent basis until revoked.
Recipient topic in the private customer area: The designated place and permission to leave parcels concern parcel receipt. For you as a business sender, the topic is relevant in connection with your private or business recipients: recipients define the designated place and grant permission. Further information and functions on this are brought together in our private customer area.
Further information on drop-off permission
Our page about drop-off permission in the private customer area explains how recipients can issue, change or revoke authority to leave.
Go to drop-off permission in our private customer area
Become a GLS business customer
Would you like to integrate collection into your company shipping process? Find out about our business customer services and coordinate the right shipping solution with us. As a business customer, you can manage your collections via the customer portal and hand over your parcels at the agreed collection point.