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  • FAQ/Support
  • GLS Paketdienst IdentService

    We will only hand over the parcel to the person specified by the sender – and only on presentation of proof of identity.

    On delivery, the driver checks the consignee`s identity based on their identity documentation and compares these with the details provided by the sender. The parcel must only be delivered following successful verification of identity.

    The consignee then signs for receipt of the parcel on the identification form provided, the original will be sent back to the sender.

    Your benefits:

    • Greater security thanks to delivery only following proof of identity by checking the ID card
    • Full transparency through complete online documentation of the entire process
    • Suitable for customers who need verification of age or identity for their products

    Your current settings

    Simply change the appropriate basics and view the updated benefits & services:

    GLS Parcel Configurator

    Simply enter the basics and after 4 steps you will directly see your advantages & services for your business model:

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