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  • FAQ/Support

    International shipping: GLS conveys documents and parcels quickly to all countries around the world.

    We supply goods to over 160 countries1. Parcels and documents are transported to important business centres all around the world in a standard delivery time of just 2-5 working days – for example to the USA, Japan, Hong Kong and Singapore.

    1 No deliveries to countries where the political situation is very unstable

    • Express shipping worldwide
    • Quick and easy handling
    • Convenient online parcel tracking in real time
    • Digital consignee signature
    • Second delivery attempt included
    • If desired, includes electronic export declaration
    • Liability up to a goods value in accordance with the Montreal Convention

    GlobalExpressParcel – parcel dimensions from GLS for global express shipping

    *certain country-specific restrictions apply

    Our air freight office at Frankfurt airport: the GLS Airport Office

    To ensure transparent, secure global parcel shipping, GLS has its own air freight office at Frankfurt airport. The GLS Airport Office takes responsibility for any tasks associated with GLS imports and exports. This includes collecting import consignments for customers: GLS collects import consignments from handling agents or airlines and handles the processing of any customs formalities.

    GLS is a registered IATA Air Cargo Agent and a regulated agent for the German air cargo authorities. This applies both for the Airport Office in Frankfurt as well as the main hub in Neuenstein. The GLS office is open six days a week and is located, like the warehouse, in the Cargo City South.

    Your current settings

    Simply change the appropriate basics and view the updated benefits & services:

    GLS Parcel Configurator

    Simply enter the basics and after 4 steps you will directly see your advantages & services for your business model:

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