IdentPINService: Identity verification with PIN

GLS´s IdentPINService ensures that parcels are only handed over to the authorised recipient. Successful entry of the personal PIN is a prerequisite for delivery. In addition, an identity check is carried out by inspecting the recipient’s ID. On request, the date of birth provided by the sender can also be cross-checked against the date of birth stated on the ID document. This check protects against unauthorised collection of parcels. The entire process is documented digitally, ensuring you have full transparency at all times.

Maximum security when shipping parcels

Ensure your parcel is reliably handed over exclusively to the correct person – with our innovative IdentPINService.

We only deliver your parcel after the successful entry of the PIN number. This reliable, IT-based authentication ensures maximum security during delivery.

Become a GLS business customer!

Your benefits with the IdentPINService

GLS’s IdentPINService offers real added value, particularly for business customers who regularly send sensitive goods. Whether it’s sending parcels with a secure identity check or even verifying dates of birth – we help you build trust with your customers.

PIN & ID verification for double security

With this two-tier security system, we ensure that your parcel is handed over exclusively to the authorised recipient. The combination of the GLS PIN and ID verification provides effective protection against misuse. This means that your PIN Post parcel tracking service is not only transparent but also as secure as possible.

Age check*

With our IdentPINService, we can also, on request, verify the date of birth you have provided against the date of birth stated on the recipient’s ID document – helping you to build trust with your customers.

Transparency through digital documentation

You can track each PIN shipment easily online. Our digital documentation shows every step of the delivery. This way, you always have a full overview and can prove, if necessary, that the authorisation and identity verification were carried out correctly.

What makes the IdentPINService special?

The IdentPINService combines modern IT solutions with tried-and-tested security standards. This service is particularly suitable for the dispatch of goods that require identity verification. Whether high-value electronics, medicines or pharmaceutical products – with GLS, you can ensure that your parcels are only accepted by authorised persons. You also benefit from straightforward processing, complete transparency and a service that can be flexibly integrated into your existing dispatch processes.

How do you send parcels that require identity verification and age verification*?

There are many reasons why identity verification and age checks are necessary when sending parcels – whether you’re sending sensitive documents or high-value items. With GLS’s IdentPINService, we offer you a smart solution to precisely this challenge. Our couriers will only hand over the parcel once the GLS PIN has been successfully entered and the recipient’s identity has been verified. Thanks to comprehensive documentation, you always have a clear overview.

Become a GLS business customer!

Do you regularly send parcels that require age or identity verification and are looking for a secure, efficient solution? Then the IdentPINService from GLS is just right for you.

As a business customer, you benefit from clear terms and conditions, digital tools and personalised service. Our flexible processing, seamless integration into your dispatch processes and reliable identity verification make all the difference. With GLS as your partner, you can ensure your deliveries are handled reliably. Become a GLS business customer now and manage your parcel shipping with identity verification professionally!

Become a GLS business customer!

* The sender must verify the recipient's age before dispatch and is solely responsible for compliance with applicable age-restriction laws. GLS does not independently verify the recipient's age. GLS only compares the date of birth provided by the sender with the date of birth stated on the recipient's identification document.