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What is a fulfilment provider? Simply explained

A fulfilment provider is a specialised service provider that handles the entire logistics process for companies as part of the fulfilment process. This means that the fulfilment provider stores your goods, picks incoming orders, takes care of packaging and postage, and ships the goods directly to your end customers. The processing of returns and additional services such as invoicing or customer communication can also be part of these services – we show you what efficient logistics looks like in your everyday business.

In e-commerce in particular, there is a particularly high demand for scalable, efficient logistics solutions – here, fulfilment providers enable fast and reliable implementation that meets the highest customer expectations. At the same time, they relieve internal resources and create space for growth, product development or marketing.

Find out more about our fulfilment services

What exactly does a fulfilment service provider do?

A professional fulfilment service provider – or fulfiller for short – takes on several essential tasks within your value chain:

 

Fulfillers in e-commerce – why they are becoming increasingly important

With the growth of e-commerce, logistics are also becoming more complex. Today's customers expect fast deliveries, transparent processes and easy returns – requirements that are almost impossible to meet internally without enormous investment. This is exactly where fulfilment providers come in.

A modern fulfilment service provider is scalable, efficient and digitally networked. They adapt flexibly to seasonal fluctuations in demand, support international expansion and ensure that your orders are processed smoothly, even when volumes are high. This makes fulfilment providers not just service providers, but a key success factor for growth-oriented companies.

 

Warehousing

Are you looking for a reliable fulfilment partner who can efficiently support your processes? Then GLS is the right choice for you. We offer tailor-made fulfilment solutions – including modern warehouse logistics, transparent shipment tracking and efficient returns management. Whether B2C or B2B: as your personal fulfilment service provider, we ensure smooth processes along your entire supply chain.

Fulfilment service from GLS

Become a GLS business customer now and benefit from smart logistics solutions that grow with your company. Together, we will optimise your order processing – flexibly, scalably and reliably.

Please contact us regarding a fulfilment partnership!