What steps and solutions does our fulfilment process involve?
Our fulfilment process includes the following steps and services:
- Goods receiptthe process begins with the acceptance of the goods, which includes a qualitative and quantitative inspection of the goods.
- Warehouse management and order pickingthe accepted goods are stored in the fulfilment center. Once the order has been received, the goods are picked and removed from the warehouse.
- Packaging and shippingthe picked goods are carefully packed and prepared for dispatch. They are then transported to the customer.
- Returns managementthis step includes the processing of returns and exchange requests from customers. Efficient returns management is essential in order to maintain customer satisfaction and return the goods to the sales process as quickly as possible.
This is also possible for a limited period as part of the promotional shipping.