What is the GLS ExchangeService and how does it work?
The ExchangeService enables an efficient exchange of goods: new goods are delivered and the return is collected at the same time - in one visit. The return is sent to your warehouse or a desired address.
This is how it works:
- Service as Activate business customer
- Enter customer and return address
- Delivery and return take place simultaneously
- The deliverer brings the packaging and return receipt
This means that the customer receives a replacement quickly - simply and without additional expense.