What do I need to bear in mind regarding the maximum parcel size and weight?
What you should look out for:
- Parcel must not exceed the specified maximum dimensions and maximum weight
- Packaging must match the contents and be sufficiently stable
- Parcels that are too large or too heavy may be excluded from shipping
Additional information:
- Always adapt packaging to weight and sensitivity
- Prohibited goods (e.g. medication, cash, perishable goods) may not be sent
- Details on dimensions, weight and exclusions can be found in our GTCs