What accompanying documents and shipping information should I enclose with my parcel?
To ensure that your parcel can be quickly and securely assigned, you should always enclose accompanying documents and shipping information with your parcel. This is particularly important in the event that the shipping label is lost. For example, enclose a copy of the shipping order, the recipient and sender addresses and, if applicable, an invoice or order number. This way, your parcel can be correctly assigned and delivered even without an external label.