If you cannot take receipt of your parcel yourself, you can ask for it to be redirected or select one of many other delivery options. This free service offers you maximum flexibility and control. Smart and reliable
This assumes, however, that you have already received a notification card, or parcel notification email. Our parcel tracking system offers you a practical way to check which delivery options are currently available for your specific parcel.
On the notification card left for you by the GLS delivery agent after the first delivery attempt, you will find the Track ID. You can use this Track ID to check the available delivery options and select one accordingly.
Have you received a parcel notification from GLS by email? In this case, you can choose to grant a drop-off permission for your parcel. To do this, you just need to click the delivery options specified in your email.
Relevant downloads & quick links for you as the recipient
Any questions? Visit our FAQ service center.
Check directly here whether any redirection options are currently available.
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