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  • FAQ

Send parcels - climate-neutral, paperless & affordable

Maybe you've found a new owner for that unwanted jacket, or the first orders are coming in for your product, or you'd like to send your grandchild a brand-new book by their favourite author. GLS shipping offers you lots of benefits.

Choose your parcel size

What size is your parcel?
Simply enter the side measurements:

*Girth max. 300 cm (1x length + 2x width + 2x height)

100% climate-neutral dispatch
Shipping from 3.50 €
Go paperless with the mobile parcel label
Your GLS ParcelShop is always nearby
Quick delivery
Shipment tracking

Ship items the way you want.
Choose your favourite option.

There are three methods to choose from for completing and paying for your parcel label. Then you can hand over your parcel at a nearby GLS ParcelShop or while you are on the way somewhere.

Online franking – a man conveniently creates and pays a parcel label online

Create and pay conveniently online

With GLS-ONE from 3.50 € and with optional registration, you can handle everything online for even greater convenience.

The GLS App for when you're on the move – a woman conveniently creates a parcel label using her smartphone

The GLS App for when you're on the move

The free GLS App (Android & iOS) lets you conveniently create parcel labels using your smartphone.

A GLS employee receives a parcel from a customer in a ParcelShop

Complete and pay at the GLS ParcelShop

You will find a GLS ParcelShop very close by and conveniently situated.

Give your recipient flexibility in their weekly schedule

Send@ParcelShop: we will deliver to the GLS ParcelShop of your choice

Does your recipient have a packed schedule? No problem - don't take any chances. Your parcel will be held at the GLS ParcelShop of your choice until the recipient is free to collect it. As soon as the parcel arrives, GLS will let the recipient know via email or SMS. From the day after this delivery, the recipient can collect their item from the ParcelShop at a time that suits them. Thanks to the long opening hours at many ParcelShops, this can also easily be after work.

Overview of the benefits

Flexible collection schedule
Over 6,000 GLS ParcelShops to choose from
Affordable shipping

FlexDeliveryService: desired day & desired location

Just relax and enjoy flexible deliveries. Your recipient will be notified by email about the predicted delivery time window and can choose from up to eight delivery options.
You can enable the FlexDeliveryService when entering the recipient address.

Overview of the most popular delivery options

Desired day
Desired address
Drop off permission
Delivery to GLS ParcelShop
Frank parcel