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Receiving parcels – all services for consignees

Are you expecting a parcel? GLS offers you flexibility and convenience when receiving parcels and there are many options for taking receipt of your item or getting it redirected if necessary.

Track your parcel here in real time or find a GLS ParcelShop nearby.
Issue general drop off permission – a delivery man from GLS brings parcel to a house

Issue general drop off permission

Are you frequently not home but don't want to miss out on direct, secure deliveries? Just specify a drop-off location of your choice so we can still deliver your parcel even if you aren't there. General drop off permission applies long-term for all subsequent GLS shipments.

Young woman changes the delivery option for her parcel free of charge while on the road

Change delivery options

If we were unable to find you at home, so your parcel has been taken to a GLS depot, you can select a new delivery option for your parcel, for example an alternative delivery address. Of course, this service is free of charge.


GLS App - stay up to date at all times

On the move or at home – GLS is always there. The GLS app offers consignees lots of functionality. Our app is designed around the needs of consignees and senders. Thanks to the user-friendly interface, sending and receiving parcels is simple.

The GLS App is free and can be downloaded from the Apple App Store for iPhone users, or the Google Play Store for Android phones.

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