Never miss a parcel delivery again, even if you are not at home: With GLS, you decide when and how you want to receive your parcels.
Are you expecting a parcel? With GLS you receive parcels flexibly and conveniently or you can have them picked up by an authorised representative. You have numerous options for receiving your shipment or possibly redirecting it.
Are you often not at home, but don't want to pass up direct and secure deliveries? Simply specify a drop-off location of your choice so that we can deliver your parcel even if you are not at home.
Independent of time
No additional costs
If we are unable to meet you at home, you can choose a new delivery option for your parcel, for instance delivery to a ParcelShop near you. Of course, this service is free of charge for you.
Various delivery options
Flexible pick up day
Your parcel was delivered to a GLS ParcelShop and you don't have time to pick it up yourself? With a written parcel pickup authorisation, you give a person of your choice the permission to pick up your parcel. In addition to the parcel pickup authorisation, the authorised person must also bring an official identity document with a photo in order to be able to identify him/herself.
On the move or at home – GLS is always there. The GLS app offers consignees lots of functionality. Our app is designed around the needs of consignees and senders. Thanks to the user-friendly interface, sending and receiving parcels is simple.
The GLS App is free and can be downloaded from the Apple App Store for iPhone users, or the Google Play Store for Android phones.
Thanks to automatic data synchronisation, we always keep an eye on the latest status of your parcel. You can redirect parcels easily using the app or choose a different delivery option.
Use this quick and easy method to create a parcel label as a QR code. Show the QR code on your smartphone when handing over your parcel at the GLS ParcelShop. The ParcelShop employee will scan the QR code and print out the parcel label.
Access anytime, anywhere: save all your sent and received GLS consignments in the mobile app. So you can always keep an eye on your parcels.
Relevant downloads & quick links for you as consignee
Any questions? Visit our FAQ service center.
Check directly here whether any redirection options are currently available.
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