Determine yourself how you would like to get your GLS parcels. This way you'll never miss a parcel delivery again, even if you're not at home.
Are you expecting a parcel? GLS offers you flexibility and convenience when receiving parcels and there are many options for taking receipt of your item or getting it redirected if necessary.
Are you frequently not home but don't want to miss out on direct, secure deliveries? Just specify a drop-off location of your choice so we can still deliver your parcel even if you aren't there. General drop off permission applies long-term for all subsequent GLS shipments.
If we were unable to find you at home, so your parcel has been taken to a GLS depot, you can select a new delivery option for your parcel, for example an alternative delivery address. Of course, this service is free of charge.
Relevant downloads & quick links for you as consignee
On the move or at home – GLS is always there. The GLS app offers consignees lots of functionality. Our app is designed around the needs of consignees and senders. Thanks to the user-friendly interface, sending and receiving parcels is simple.
The GLS App is free and can be downloaded from the Apple App Store for iPhone users, or the Google Play Store for Android phones.
Thanks to automatic data synchronisation, we always keep an eye on the latest status of your parcel. You can redirect parcels easily using the app or choose a different delivery option.
Use this quick and easy method to create a parcel label as a QR code. Show the QR code on your smartphone when handing over your parcel at the GLS ParcelShop. The ParcelShop employee will scan the QR code and print out the parcel label.
Access anytime, anywhere: save all your sent and received GLS consignments in the mobile app. So you can always keep an eye on your parcels.
Any questions? Visit our FAQ service center.
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