Choose between one-time drop-off permission for one parcel or permanent drop-off permission for all future parcels!
You cannot receive your long-awaited parcel in person? Then use the drop-off permission. By issuing a drop-off permission, GLS deposits your parcels at an agreed location - for example in the garage or on the terrace.
Then simply enter the parcel number and select the option "Change delivery option".
Receive parcels even when you are not at home.
You determine where the parcel should be dropped off.
Contactless delivery reduces the risk of infections.
Climate-friendly delivery by saving additional trips – your contribution to CO2-reduction!
Would you like GLS to always leave your parcels at a location of your choice in future? Simply log in to your personal account or register and grant us a permanent drop-off permission.
Receive parcels even if you are not at home.
Change the preferred location for dropping off parcels at any time.
Revoke the permanent drop-off permission at any time.
ⓘ Small hint: After you have logged in to gls-one.de, you will find the permanent drop-off permission under the menu item "Receive parcels".
You can issue a drop-off permission once for a specific parcel or until revoked for all parcels addressed to you.
You can revoke a drop-off permission at any time in your login section. Simply log in to your personal account and grant us a permanent drop-off permission.
Yes. Contactless delivery is not an option if the parcel delivery requires proof of identity, or the parcel contains certain sensitive items. Therefore we cannot offer contactless delivery if the sender has contracted one of the following services:
Please note that the following services are still delivered by our delivery agents and that we currently do not require a signature in the hand scanner as a safety and protection meassure, even when the parcel will be delivered directly.
Any questions? Visit our FAQ service center.