GLS Germany on social media
Additional information about our social media channels
We on social media
Here you can find additional information about our social media channels, competitions and their terms and conditions, and our GLS-Netiquette.
Click here for the legal notice
Click here for the privacy policy
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Here you can find ours. Follow us on social media.
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GLS Competition
The following conditions apply to participation in the competition organised by General Logistics Systems Germany GmbH & Co. OHG, GLS-Germany-Strasse 1 - 7, 36286 Neuenstein (hereinafter referred to as GLS Germany):
Eligibility:
Each participant accepts these terms and conditions by participating. Only natural persons aged 18 and over with a residence in Germany are eligible to participate and win. By participating, each participant agrees that their profile name may be used by GLS Germany to determine the winners of the competition in compliance with applicable data protection laws. The participant confirms that all information provided is truthful. Furthermore, the participant agrees that GLS Germany may contact them via Facebook or Instagram for the purpose of prize notification if selected as a winner. In such cases, their address may also be stored and used for prize delivery. Stored data will be deleted no later than 6 months after the end of the competition.
How to participate:
To enter the competition, participants must interact with the competition post on the official GLS Facebook or Instagram page – e.g. comment, hashtag, like, heart or share the post. Please refer to the current competition post for exact participation requirements.
Prize / Duration of the competition:
Details on the prizes and the entry deadline can be found in our current competition post. Prizes cannot be paid out in cash or exchanged. If the winner(s) do not respond within one week, the right to the prize expires. After the competition ends, winners will be drawn promptly.
Winner selection and notification:
After the competition period ends, winners will be randomly selected by the GLS Social Media Team from all eligible participants. Winners will be notified via comment or private message. Winners must then contact GLS Germany via private message (providing their name and delivery address). If a winner does not reply within one week, the prize claim expires. For data protection reasons, participants are asked not to post their address publicly. Prize packages will be shipped within two weeks of receiving the winner's address to the address in Germany provided.
Exclusion from the competition:
GLS Germany reserves the right to exclude participants who manipulate or attempt to manipulate the competition process and/or offer, who violate participation rules or the GLS Netiquette, or who otherwise attempt to improperly influence the competition. Related Facebook or Instagram posts may be deleted. In such cases, GLS Germany is entitled to revoke and reclaim any prizes already awarded.
Right to make changes:
Legal Notice / Disclaimer: Legal recourse is excluded. GLS Germany is not liable for incidents beyond its control. This includes, but is not limited to, unlawful participant content, misdirected messages, website unavailability, technical issues affecting the competition, internet disruptions, participant PC failures, database or software errors, issues with communication networks, servers or providers, data loss during transmission, delivery delays, viruses or anomalies. This competition is in no way connected with, sponsored or organised by Facebook or Instagram. Facebook and Instagram are not responsible or contact partners for this competition but serve solely as platforms for its organisation and required data processing.
Data Protection Information
Purpose of data processing:
To conduct the competition
Contact details of the data protection officer:
GLS Germany GmbH & Co. OHG
Corporate Data Protection Officer
GLS Germany-Str. 1-7
36286 Neuenstein
Legal basis:
Legal basis for the competition is your consent pursuant to Art. 6 (1) a) GDPR.
Controller:
General Logistics Systems GmbH & Co. OHG for the purpose of conducting the competition.
Data retention period:
Data will be deleted no later than 6 months after the competition ends.
Your rights as a data subject:
You have the right to request access to your personal data (Art. 15 GDPR), rectification (Art. 16 GDPR) or erasure if applicable (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), and data portability (Art. 20 GDPR).
Right to lodge a complaint with a supervisory authority:
If you believe the processing of your data breaches data protection law, you may contact us. You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR in conjunction with § 19 BDSG).
Competent authority:
The Federal Commissioner for Data Protection and Freedom of Information
Graurheindorfer Str. 153
53117 Bonn
https://www.bfdi.bund.de
Necessity of data collection:
The collection of personal data is necessary to participate in the competition. Without the required data, participation is not possible.
Automated decision-making:
No automated decision-making or profiling in accordance with Art. 22 (1) and (4) GDPR takes place.
Privacy notice for our Facebook page:
https://www.gls-pakete.de/datenschutzerklaerung
Imprint:
https://www.gls-pakete.de/impressum-verbraucherstreitschlichtung
Netiquette
Welcome to the official page of GLS Germany! This netiquette is intended to create a pleasant environment for all users. We look forward to engaging with you on all things GLS, including your comments.
A respectful and responsible interaction within our community is very important to us. Therefore, please always remain polite and fair. We review comments and reserve the right to delete offensive or irrelevant content.
The following types of comments will be deleted without exception:
Content that is hurtful, offensive, threatening, or otherwise infringes on the rights of others.
Content that is obscene, insulting, glorifies violence, or is otherwise illegal.
Discriminatory content directed at a particular race, ethnicity, religion, gender, nationality, or political belief.
Content protected by intellectual property or personality rights – unless you are the proven owner of these rights or have permission to publish them.
Spam, advertising, chain letters, or commercial donation requests.
If violations of this netiquette occur repeatedly, we reserve the right to block users!
Please do not post any personal data. To protect your privacy, we will always obscure such information. If you have any questions regarding your shipment, please use the private message function or email our customer service at
Always keep in mind: Treat other users the way you would like to be treated. Don’t forget that there is a real person behind every username. In the event of disagreements, remain fair and tolerant in discussions. Insults (even with emojis), personal attacks, and abusive language have no place here. Also, PLEASE DON’T SHOUT, use constant bold text or multiple punctuation marks!!!
GLS Germany GmbH & Co. OHG is not responsible for any statements or opinions published by others. If you come across a comment on our platform that violates this netiquette, please report it to
Last but not least: On all our social media channels, we use informal address (“duzen” in German). Please don’t take it personally if we don’t use formal address. If you prefer to be addressed formally, just let us know and we’ll be happy to accommodate that.
Your GLS Germany Social Media Team
In the security information section (https://www.gls-pakete.de/sicherheitshinweis), you will find valuable tips for using the internet and our social media channels safely.
Private or business – we take care of every parcel
With us, your parcels will always arrive safely – whether you are sending as a business customer or privately.
Start shipping your parcels now with GLS!
Your goods – our top priority.
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Find a GLS ParcelShop or parcel station
Drop off or pick up parcels – easily and conveniently at your local GLS ParcelShop. Our ParcelShop partners look forward to seeing you. Find shops near you here.
Grant drop-off permission
Not at home to personally receive your parcel? Then simply grant us drop-off permission, and we will leave your parcels at the agreed location – for example, in the garage or on the terrace.
Any questions? Visit our FAQ service center.