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  • FAQ

A parcel box with the ParcelLock system offers lots of benefits. It's a convenient way of receiving parcels at home – even if you are not there. Thanks to the individual TAN procedure, your parcel is secure.

Parcellock for consignees - how it works:

  • Buy ParcelLock parcel boxes directly from the manufacturer or a retailer
  • Register at my.ParcelLock.de and issue drop off permission
  • GLS will let you know about the delivery by email or via the GLS app
  • Open the parcel box with a key or using the ParcelLock app – whenever it suits!

An open system, with many benefits. ParcelLock offers a flexible, secure parcel box system – which is independent from the appointed parcel service provider. By using special TANs, other delivery services can also use the system.